One Year Limited Warranty Policy

The Trailer Shop warrants their trailers for a period of 12 months to the original purchaser of the trailer (whose details are recorded by The Trailer Shop) only. We do not cover any person to whom a trailer is transferred. Exercise of any of the warranties is subject to delivery of the trailer to The Trailer Shop together with proof of purchase and the date of purchase (as to which The Trailer Shop’s records shall be conclusive in the case of disagreement). This warranty does not extend to any trailer which is found to have been used for any purpose other than that for which it was

manufactured, which is found to be overloaded, which is altered or modified in any way, or which malfunctions due to prior damage, unreasonable use or failure to provide reasonable and necessary maintenance. Warranty is only valid for onroad use on sealed roads. This warranty does not cover the cosmetic appearance or rust of any surface of the trailer or its components. The Trailer must not have been altered in any way or operated outside the limits of the design specifications. Overloading and incorrect loading will void all warranties. The trailer must not have been damaged by neglect, accident, improper use or used for competitive purposes. This warranty does not cover any consequential expenses beyond the warranty repair of the trailer itself e.g. Freighting, loss of work. The Trailer Shop shall not be liable for consequential loss of any kind arising out of the supply or operation of the trailer.

Any work agreed to be repaired by The Trailer Shop will be done ex factory, and freighting costs to and from the factory will be the purchaser’s responsibility. The warranty does not cover items replaced during normal service & maintenance operations & which are subject to wear.

This warranty excludes Brakes & brake fittings, axles, wheel bearings, seals, secondhand tyres & rims, wiring and bulb, festoon or LED electrical fittings, the surface finish of painted or powder coated surfaces & jockey wheels, canvas & zippers. All these items are subject to wear & tear & outside influences & require maintenance and upkeep from the owner/operator. This warranty does not cover wear and tear or cosmetic changes to brake pads, winch cables and winch straps.

This warranty does not cover parts or equipment not manufactured by The Trailer Shop, as these items are warrantied by their manufacturers. Contact to the manufacturers of these parts is the responsibility of the purchaser.

All warranties & conditions implied under the Trade Practices Act, including as to one of merchantable quality, are not excluded by this warranty except that The Trailer Shop limits its liability for breach to:

(a) the replacement of the trailer or products; or

(b) the repair of the trailer or products, at The Trailer Shop’s option with all freighting costs to be the purchaser’s responsibility.

This warranty is in lieu of any and all warranties expressed or implied, conferred by statute or otherwise and is the only warranty given by The Trailer Shop on the trailer or any part thereof. Any warranties under the Sale Of Goods Act are expressly excluded.

Paint applied to any product is not covered by warranty. Fading & oxidization from UV rays may occur to painted surfaces. Oxidisation & rust has the potential to bubble paint surface finish. Surface contaminates could cause oxidization if not removed from the trailer. Care needs to be taken around painted surfaces to prevent damage from thinners, fuels or other outside influences.

This warranty will be negated by and The Trailer Shop will not bear any responsibility for any warranty procedure or charge carried out without written authorization by The Trailer Shop.

There shall be no implied or actual warranty with respect to the manufacture of, merchantability, or fitness for a particular purpose of any Trailer Shop trailers and The Trailer Shop shall not be liable for any transportation charges, or for any direct, special, incidental, consequential (including loss of profit) or other loss or damage whether based in contract, tort, or arising from breach of any warranty or otherwise provided that The Trailer Shop acknowledges that this warranty does not exclude or limit the application of any provision of any statute (including the Trade Practices Act) where to do so would contravene that Statute or cause any part of this agreement to be void (“non-excludable condition”). The Trailer Shop’s total liability here under for a breach of any non excludable condition (other than implied by Section 69 of the Trade Practices Act) is limited at its option to any one of supplying, repairing or replacing or paying the lost of supplying, repairing or replacing a trailer. This warranty does not cover incidental expenses including property damage. 

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